FAQ

GET LOCAL is a platform that specializes in connecting hotels and local providers in the region. Our goal is to help you, as a hotelier, inspire your guests with unique local experiences and offerings.

With GET LOCAL, you can easily enter into partnerships with local providers and present their offers in your hotel. Our platform gives you access to a wide range of experiences, activities and special promotions that you can offer directly to your guests and book for you.

Our network includes a wide range of providers, including tourist attractions, leisure activities, restaurants, cultural events and special experiences such as guided tours and shows. We're constantly working to expand our offerings to ensure there's something for everyone.

As soon as you have signed up with us, you will have access to our online portal, where you can search the available offers and present them in your hotel. Our team is also available to help you integrate the offerings into your existing systems and communication channels.

Yes, our support team is always available to help you with any questions or issues you may have. You can reach us via email or phone, and we also offer training to help you get started.

GET LOCAL offers you the concierge tool and the guest booking platform.

that Concierge tool is a digital solution that is used to optimize work processes in the hotel and hospitality industry. It is often used to provide guests with seamless and personalized care while making internal processes more efficient.

Die Guest booking platform is a digital solution specifically designed to offer hotel businesses an easy way to make local activities, experiences and services available to their guests — directly and easily.

At the end of the month, our partner hotels receive a clear collective invoice that includes all services provided. It is also possible for guests to pay directly via a payment terminal in the hotel, which means that only the corresponding commissions are credited to the monthly statement.

At the end of the month, simply send us your collective invoice, which we will of course pay. In this way, we make the final statement much easier for everyone involved — instead of issuing numerous individual invoices to different hotels, we bundle everything and take care of the processing of commissions centrally.

We are always happy to hear about new collaborations and are happy to present their offer on our platform. Please feel free to contact us for this at office@getlocal.at.